Dukane Intercom Manual

Dukane MCS350 Bundle

We sell, repair and install Dukane & CareHawk Intercom Systems. We sell Dukane MCS350 & Dukane STARCall computer software Winpal & RAPID, manuals and training on these obsolete intercoms. User’s Manual (Dukane Part No. 403-393C) before operating the system. The Ultra-Com manual is a companion to this User’s Manual, and it supplements information provided here. By reading both manuals you will have gained basic under- standing of equipment operation.



​-Computer Software Winpal - Dukane MCS350 Computer Program (Winpal). Program intercom with ease with this computer software. Program bells, tones, schedules, change schedules, turn schedules on/off, etc.
Computer Requirements to Run Winpal Software:
  • MUST BE A 32 Bit VERSION OF WINDOWS 7, WINDOWS VISTA, WINDOWS XP or WINDOWS 98
*** Software WILL NOT work on a 64 bit version of Windows or a new version of Windows (Windows 8, Windows 10...etc.) ***

-​Manuals (MCS350 Installation & Operations Manuals, Winpal Manual)- Program & edit bells, schedules, tones & rooms. Make all calls & answer/call individual rooms. Troubleshooting & installation information.

-​USB/Serial Cable- Program Dukane STARCall or MCS350 intercom systems by connecting your computer to the intercom with a Serial/USB Cable.

-1 Hour Phone Training- Training/Support for Dukane MCS350, Dukane STARCall, WINPAL Software Program or STARCall Rapid Software Program. Speak to a tech specialist with over 15 years experience in the Dukane Intercom Systems.
​Download links for the software & manuals will be emailed to you after purchase. ​L
Manualinks will be available for 1 week after purchase date.
Allow 5-7 business days to receive the USB/Serial Cable in the mail.
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